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SMS Texting and Call Tracking

SMS Texting and Call Tracking Do you want to know exactly where every phone call or lead came from? We now provide just that type of information to dealerships like you across the country! First, we secure land line phone number(s) for you at just $19 a month per number, and these numbers are always within your dealership’s local calling area. When calls are made to these numbers they get automatically forwarded to up to five other phone lines. This allows you to continue using your original phone numbers and equipment at the same time allowing you to forward all calls to your dealership, your sales managers, your sales people's cell phones, even redirect calls to Service and other departments. All calls are recorded, timed, and logged. You can make robo calls to one, some or all those who have called your dealership. When a call is answered by you or your staff, you will immediately hear where the lead came from based on the number they called. The customer will hear a message stating the call is recorded for quality assurance, keeping you compliant with all FCC regulations.

These tracking numbers also receive text messages! When a text message is received instead of making your phone ring, we send you and your staff messages alerting you that you have a lead. That message will identify the vehicle they are looking at as well as what advertisement the lead came from. Your staff can then engage in a live chat conversation, all powered by SMS! Your customer never gets the cell phone numbers of you or your staff when you reply; all replies will go to and from that tracking number! Again, you can send bulk SMS messages to one, some, or all those who have ever texted your dealership and opted in for these ads. The best part of this is the demographic data available! When anyone calls or texts your tracking number, you will get more information about those consumers than you may have thought possible! Within seconds of receiving a call or text you can already know things like where they live, who lives in the same home, their income and education level and so much more! Best of all, you are able to remain engaged with all your leads!

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